![]() I got a message saying my product code cant be redeemed through the EA app or Origin for Mac. When I log into Origin they're not there when I press on the Sims 4 game, can some explain how to get them back 11 people had this problem. Some codes for bonus content in The Sims 3 need to be redeemed on The Sims 3 website. Options smholly Newbie I used to play the Sims 4 and had so many expansion packs - the university one for definite. ![]() GamerPower connects gamers to legitimate. ![]() This way you case will show as "Solved" thus helping others with the same problem. Go to your computers top menu to select Games and Redeem Product Code. Find the best freebies in gaming From free game keys to Steam keys to gift codes for your favorite games. Please accept solutions if they are correct and press the XP button if somebody helped you. ![]() Note that you may get different contact options depending on your country. Since this is a public forum we cannot help you since it would involve accessing your account which we cannot do.In order to solve your problem you will need to speak with at game advisor at EA Customer support: Ģ Make sure you are logged in (top right corner)ģ Click on the blue button "Contact a Game Advisor"Ĥ Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"ĥ Select the type of issue and the platform you play on, and click on "Find Solutions".Ħ Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.ħ Select a contact option.
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